Shipping policy

Shipping Policy

Processing Time

Orders are processed and shipped within 2–4 business days of payment. You will receive a shipping confirmation email with tracking information once your order has shipped.

During busy periods (holidays, new collection launches), processing may take up to 5 business days. If there is an unexpected delay, I will reach out to you directly.

Domestic Shipping (United States)

I ship via USPS only at this point. Shipping rates are calculated at checkout based on package weight and destination.

• Standard shipping: 7-10 business days after processing
• Priority shipping: 5-7 business days after processing

Free standard shipping using USPS Advantage is available on orders over $75.

International Shipping

I do not ship internationally. 

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery through the carrier's website.

Lost or Stolen Packages

Premaasi Textiles is not responsible for packages that are lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your package, please first check with neighbors and your local post office. Then email me at preeti@premaasi.com and I will do my best to help.

Address Accuracy

Please double-check your shipping address before placing your order. Premaasi Textiles is not responsible for packages shipped to an incorrect address provided at checkout. If you notice an error, email me immediately at preeti@premaasi.com — I may be able to update it before the order ships.

Questions

Email preeti@premaasi.com and I'll get back to you within 2 business days.